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Practices for Enhancing Your Small Retail Business

Module 7: Omni-Channel Retailing

Digital social media

To help students understand a seamless approach to the consumer experience through all available retail channels, specifically for small businesses. 

MODULE GOAL

Zooming on Tablet

With the continuous development of technology, retailers have been engineering new ways for customers to shop and to connect with companies. The core of this module is to enhance students’ understanding in the strategic integration of brick-and-mortar stores, electronic retailing, direct marketing methods, and other retail channels. Current trends and practices of omni-channel retailing will be explored via small business examples, such as Raygun an Iowan brand that vertically integrates product development, retail, and marketing via multiple channels.

MODULE DESCRIPTION

Module Topics

  • The strategic integration of brick-and-mortar stores, electronic retailing, direct marketing methods, and other retail channels. 

  • Online consumer behavior

  • Emerging trends in omni-channel retailing and its impact on the global retail industry.

App Screens
Editorial Design

The resources may include a self-paced slide show, a reading list, and case studies.

RESOURCES

To begin the educational materials for Module 7: Omni-Channel Retailing, click the link below.

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